Torticollis has two components - the head is rotated one direction and then laterally flexed (tilted) over the opposite side. It is often due to a tightening and shortening of the sternocleidomastoid (SCM) muscle. To address the tilting component of the condition, use on hand to stabilize the baby's shoulder - then using the other cup around the head over the ear and gently, but firmly, traction the shoulder down while you traction the head up and over to the other side. For the rotation component, hold baby in a side cradle. Allow the shoulder to hang down freely. Traction down on the shoulder - grabbing in the armpit not at the elbow - while pulling the head up with your other arm. Perform both of these stretches on both sides!